Service Cloud Implementation helps you to:

  • Streamline and customize your customer service methods.
  • Out-of-the-box community features configuration.
  • Better interact with your customers with reliable and flexible support.
  • ┬áCustom Software development.
  • Craft smarter self-service communities to help your customers collaborate with each other.
  • Provide high-quality, efficient services and support from anywhere and on any device.

Our Offerings

Quality Assurance

Improve project processes and enhance customer service delivery with a bug-free and easy-to-use organization.

Implementation and Integration

Successfully and seamlessly integrate and implement solutions to manage various business processes efficiently and accurately.

Tracking and Management Services

Experience of using various tools that help businesses track customer issues and maintain cases effectively.

Einstein Analytics Services

Help your team become more productive and well-informed while dealing with customer issues.

Why Choose UNITY Tek Systems?

Customer success is our first and foremost priority.

We guarantee on-time delivery of projects and high-quality solutions that fulfill your business needs

We offer well-researched and tested solutions.

We aim to help you build strong relationships with your clientele.

We are a trusted partner developing innovative solutions on the Salesforce Platform.

We support clear and frequent communication.

  • Customer success is our first and foremost priority.
  • We guarantee on-time delivery of projects and high-quality solutions that fulfill your business needs
  • We offer well-researched and tested solutions.
  • We aim to help you build strong relationships with your clientele.
  • We are a trusted partner developing innovative solutions on the Salesforce Platform.
  • We support clear and frequent communication.

Features of Service Cloud

Provide your team with a complete and clear 360-degree view of your customers.

Track customers’ orders, support history, assets, etc at one place.

Deliver an omnichannel personalized customer experience.

Allow you to better connect with your customers using Computer Telephony Integration (CTI) .

Live chat support feature to contact customers in real-time.

Generate custom reports and dashboards.