
- Streamline and customize your customer service methods.
- Out-of-the-box community features configuration.
- Better interact with your customers with reliable and flexible support.
- Custom Software development.
- Craft smarter self-service communities to help your customers collaborate with each other.
- Provide high-quality, efficient services and support from anywhere and on any device.
Our Offerings
Quality Assurance
Implementation and Integration
Tracking and Management Services
Experience of using various tools that help businesses track customer issues and maintain cases effectively.
Einstein Analytics Services
Help your team become more productive and well-informed while dealing with customer issues.
Why Choose UNITY Tek Systems?
Customer success is our first and foremost priority.
We guarantee on-time delivery of projects and high-quality solutions that fulfill your business needs
We offer well-researched and tested solutions.
We aim to help you build strong relationships with your clientele.
We are a trusted partner developing innovative solutions on the Salesforce Platform.
We support clear and frequent communication.
- Customer success is our first and foremost priority.
- We guarantee on-time delivery of projects and high-quality solutions that fulfill your business needs
- We offer well-researched and tested solutions.
- We aim to help you build strong relationships with your clientele.
- We are a trusted partner developing innovative solutions on the Salesforce Platform.
- We support clear and frequent communication.
Features of Service Cloud

Provide your team with a complete and clear 360-degree view of your customers.

Track customers’ orders, support history, assets, etc at one place.

Deliver an omnichannel personalized customer experience.

Allow you to better connect with your customers using Computer Telephony Integration (CTI) .

Live chat support feature to contact customers in real-time.

Generate custom reports and dashboards.